People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Little trick for acne treatment: dandruff shampoo. Wash your face with Head and Shoulders and watch your skin clear up.
13-17
Some days it feels like your world is falling apart, but what's really happening is that it's falling into place. Make good choices. Be kind. Be brave. Trust.
15, 21
Be present. Don’t turn every conversation into a lesson. They stay in their rooms so much because they feel safe there. They’re tired and stressed out and managing a lot of change.
13
Before you quit your job - or leave your spouse, etc. consider that you may be suffering from anxiety or depression. We sometimes attribute outside things (or people) as the cause of feeling desperate for change. But sometimes it’s just that our brains are fogged with anxiety or depression. Help is life- changing.
21
“When you are not fed love off a silver spoon you will learn to lick it off of knives.” Lauren Eden (poet)
0, 20
Every time your heart breaks, your vision gets better. You appreciate beauty and recognize and respond to others’ pain better.
12, 15, 18, 21
Give people the benefit of the doubt. Unless someone gives you a reason not to trust them, assign the best possible motive to their actions.
14-18
Try silence. Just sit with it (problem/feeling/etc.) invite the problem to sit next to you and just be quiet. Five minutes every day for a week or two. Your solution will appear. Stop running and just sit with it.
16
Never take friendships for granted. Show up. Reach out. Be there when they need you. Friends are gifts; tend to those relationships with love.
15, 20
Begin to teach self-policing. There are plenty of good things that I want them to be able to partake in (alcohol, a trip to Vegas, etc.) but alcohol and gambling are just a few of the things that can sneak up and take hold and RUIN your life if you don’t know how to self-limit. Respect the potential danger and be vigilant. keep re-ticketing and repeat yearly (age-appropriate)
11
There are all kinds of parenting and mommy blogs with good resources. A quick Google search will get you started.
Infant
No matter how late you are, don’t speed or drive unsafely. It’s not worth someone’s life or limbs.
18-18, 21
One of the funny/sensitive things about puberty is that kids can be the same age chronologically while being wildly varied in terms of development. Kid might be 6 feet tall in seventh grade or be a senior in high school and still not shaving. Everyone is self conscious, praying to avoid embarrassment. It’s all just part of growing up. Be kind to yourself and to your equally mortified peers.
11, 12, 13
Zootopia is a good movie to illustrate what a bully is and how we should stand up to them when they are hurting or taunting other kids.
5-8
Great career advice from tv producer Tara Schuster: Be the best at the worst job. You’re a lowly intern, you’re not gonna get asked to sit down with the boss and strategize. But say the boss likes coffee, and the office coffee machine is unreliable. Fix the machine. Keep it in tip-top condition. Make a contribution to the company in small ways, consistent with your level of ability (which at this age is low low low. NO ONE likes a 20-something who thinks he/ she knows it all. Or knows anything really.) Listen, learn, anticipate needs and surpass expectations doing the little things. Be polite, kind, ethical. Be on time (early.) Yes, compete but also help others look good and succeed. NEVER never trash-talk a colleague, client, boss or subordinate. Don’t suck-up either. Mostly just listen, work, make yourself useful wherever you can. And have fun. You’re gonna do great, bunny.
18, 20